Hi All - I'm trying a fresh install of RT4 on Ubuntu 10.04.
Right now I am getting to a page that says this: You're almost there!You haven't yet configured your webserver to run RT. You appear to have installed RT's web interface correctly, but haven't yet configured your web server to "run" the RT server which powers the web interface. The next step is to edit your webserver's configuration file to instruct it to use RT's *mod_perl* or *FastCGI* handler. If you need commercial support, please contact us at sa...@bestpractical.com. That is with an httpd.conf config of: <VirtualHost *:80> ServerName xxx.carthage.edu ServerAdmin mmcgr...@carthage.edu #config for your main content DocumentRoot /var/www <Directory /var/www> #here and in other places goes config #of your main host </Directory> Alias /rt/ /opt/rt4/share/html/ <Directory /opt/rt4/share/html/> Order allow,deny Allow from all </Directory> #PerlRequire /opt/rt3/bin/webmux.pl #<Location /rt/> #AddDefaultCharset UTF-8 #SetHandler perl-script #PerlHandler RT::Mason #</Location> </VirtualHost> If I change my httpd.conf to something referenced in web_deployment.pod such as: <IfModule !mpm_netware_module> <IfModule !mpm_winnt_module> #User rt #Group www </IfModule> </IfModule> <VirtualHost rt.example.com> ServerRoot /usr ServerAdmin root@localhost LoadModule authz_host_module modules/mod_authz_host.so LoadModule env_module modules/mod_env.so LoadModule alias_module modules/mod_alias.so LoadModule perl_module modules/mod_perl.so # optional apache logs for RT # ErrorLog /opt/rt4/var/log/apache2.error # TransferLog /opt/rt4/var/log/apache2.access # LogLevel debug AddDefaultCharset UTF-8 PerlSetEnv RT_SITE_CONFIG /opt/rt4/etc/RT_SiteConfig.pm RedirectMatch permanent (.*)/$ $1/index.html DocumentRoot "/opt/rt4/share/html" <Directory "/opt/rt4/share/html"> Order allow,deny Allow from all SetHandler perl-script PerlResponseHandler Plack::Handler::Apache2 PerlSetVar psgi_app /opt/rt4/sbin/rt-server </Directory> <Perl> use Plack::Handler::Apache2; Plack::Handler::Apache2->preload("/opt/rt4/sbin/rt-server"); </Perl> </VirtualHost> My RT site doesn't run at all! I have libapache2-mod-perl2 installed. Not sure what to do now. Any help is appreciated! -- Max McGrath Asst. Network Admin/Systems Specialist Carthage College 262-552-5512 mmcgr...@carthage.edu