Hi List,
I don't know what I am doing wrong.
RT: 3.6.7
I want to change a Mailtext, so that a Mailer who has no User in RT
doesn't get the text:
"RT could not load a valid user, and RT's configuration does not allow
for the creation of a new user for your email."
If found the text in:
# ll /usr/share/request-tracker3.6/lib/RT/Interface/Email.pm
-rw-r--r-- 1 root root 28435 2008-04-11 20:34
/usr/share/request-tracker3.6/lib/RT/Interface/Email.pm
so I copied the File to a local-Folder and changed the text
# ll /usr/share/request-tracker3.6/local/RT/Interface/Email.pm
-rw-r--r-- 1 root root 29052 2011-02-04 12:39
/usr/share/request-tracker3.6/local/RT/Interface/Email.pm
then I cleared the mason cache, started the webserver new but it still
uses the wrong Email.pm as you can see in the logfile:
Feb 4 13:13:45 RT: RT could not load a valid user, and RT's
configuration does not allow for the creation of a new user for this
email (x...@xxxx.de). You might need to grant 'Everyone' the right
'CreateTicket' for the queue testqueue.
(/usr/share/request-tracker3.6/lib/RT/Interface/Email.pm:243)
Is there another service I have to restart, or what else could it be?
Thanks for your help
Violetta
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