Just a note to say that I am also seeing this issue on my 3.8.8 RT instance
I have not got round to debugging it yet.
Gerard
On 2011-02-09 17:29, Kevin Falcone wrote:
On Tue, Feb 08, 2011 at 10:31:25AM -0800, David Good wrote:
I've found an issue in two separate 3.8.8 installations. Both have one
or more CustomFields that are not supposed to be visible to most users.
The CF is managed entirely by Scrips to contain extra information not
needed by users. In one installation, it contains the Cost Center of
the Requestor. In the other, there's a flag used to enable suppression
of notifications when a ticket is resolved and another flag used to mark
a ticket as 'urgent'.
When using the web interface (i.e. via the 'Basics' or 'Jumbo' tab), the
CF doesn't appear intially but after an update is made to any item and
saved, the CustomField appear.
David
I'd be interested to know if you can reproduce this on a test box
running the 3.8.9 release candidate
-kevin