Maybe file permissions? Root seems to own everything in the RT directory, with different groups...is that how it's supposed to be?
[root@host2011 bin]# pwd ; ls -lash | grep rt /var/www/htdocs/base/bin 4.0K drwxr-xr-x 9 apache apache 4.0K Feb 8 17:27 rt [root@host2011 rt]# pwd ; ls -lash /var/www/htdocs/base/bin/rt total 36K 4.0K drwxr-xr-x 9 apache apache 4.0K Feb 8 17:27 . 4.0K drwxrwx--- 24 apache apache 4.0K Feb 8 17:19 .. 4.0K drwxr-xr-x 2 root root 4.0K Feb 9 12:56 bin 4.0K drwxr-xr-x 2 root rt 4.0K Feb 9 12:56 etc 4.0K drwxr-xr-x 3 root bin 4.0K Feb 9 12:56 lib 4.0K drwxr-xr-x 7 root root 4.0K Feb 8 17:27 local 4.0K drwxr-xr-x 2 root root 4.0K Feb 9 12:56 sbin 4.0K drwxr-xr-x 5 root root 4.0K Feb 8 17:27 share 4.0K drwxr-xr-x 5 root root 4.0K Feb 8 17:27 var -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Mark Lewis Sent: Tuesday, February 15, 2011 2:39 PM To: [email protected] Subject: Re: [rt-users] Making New RT Install accessible from example.com/rt when example.com/ hosts another website Nick, Thanks for the reply. I'm closer! I now get 403 Forbidden when I go to www.example.com/rt instead of a 404. I corrected my RT_SiteConfig.pm file per your instruction, that makes sense to me now. I removed all the virtual host crap, and added: ------------------------------------------------ <Directory "/var/www/htdocs/base/bin/rt"> Options FollowSymLinks AllowOverride None </Directory> ScriptAlias /rt /var/www/htdocs/base/bin/rt ------------------------------------------------ So, now its 403'ing. I will continue to tinker but if you see something noticeably off here, your input is MUCH appreciated!! Thanks again! -- Mark Lewis Intellifuel Systems, Inc. 1431 Chaffee Dr. Suite 6 | Titusville, FL 32780 office: 321-264-8707 x 241 | fax: 321-264-8709 [email protected] The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you received this communication in error, please contact the sender and delete the material as well as all copies. -----Original Message----- From: Nick Kartsioukas [mailto:[email protected]] Sent: Tuesday, February 15, 2011 1:27 PM To: Mark Lewis; [email protected] Subject: Re: [rt-users] Making New RT Install accessible from example.com/rt when example.com/ hosts another website On Tue, 15 Feb 2011 12:03 -0500, "Mark Lewis" <[email protected]> wrote: > RT was installed to: /var/www/htdocs/base/bin/rt/ > The other website hosted here lives at: /var/www/htdocs/ > I need RT accessible at: http://www.example.com/rt In your RT_SiteConfig.pm: Set($WebPath, "/rt"); Set($WebBaseURL, "http://www.example.com";); In your Apache config, you wouldn't set up a new VirtualHost directive, you would put the RT config within the existing VirtualHost directive for example.com. Something like this (check your docs and other examples to confirm, this likely won't be 100% correct): <Directory "/var/www/htdocs/base/bin/rt" Options FollowSymLinks ExecCGI AllowOverride None </Directory> ScriptAlias /rt /var/www/htdocs/base/bin/rt/bin/rt <- the actual rt perl executable
