Hi, a) I started the import now by erasing the predefined database:
/opt/rt3/sbin/rt-setup-database --action drop --dba root --dba-password xx /opt/rt3/sbin/rt-setup-database --action create --dba root --dba-password xx /opt/rt3/sbin/rt-setup-database --action schema --dba root --dba-password xx /opt/rt3/sbin/rt-setup-database --action acl --dba root --dba-password xx /opt/rt3/sbin/rt-setup-database --action coredata --dba root --dba-password xx This helps me to track down other issues e.g. the imported tickets has no assigned owner. May this could be a small note in your dumpfile-to-rt-3.0-README . b) Links > This reads like you had trouble rewriting your Links, often this is > because your Organization is invalid or because you changed it from > rt2 to rt3. OK - this is correct - we changed the name back to the old version, but warnings concerning the ticket import are still available. Any additional hints ? > Importing links > l[Tue Feb 15 20:12:28 2011] [warning]: Use of uninitialized value in concatenation (.) or string at /usr/bin/dumpfile-to-rt-3.0 line 434. (/usr/bin/dumpfile-to-rt-3.0:434) > [Tue Feb 15 20:12:28 2011] [warning]: Use of uninitialized value in concatenation (.) or string at /usr/bin/dumpfile-to-rt-3.0 line 440. (/usr/bin/dumpfile-to-rt-3.0:440) .. > Skipping link creation (21 4 MemberOf) because duplicate of 2 detected > Skipping link creation (30 30 MergedInto) because duplicate of 9 detected What are exactly the "Links" ? So, may they are not important for the migration ? c) Import of tickets Concerning the normal ticket import, I got this kind of warning for each ticket: t-35437: [Tue Feb 15 20:09:42 2011] [warning]: Use of uninitialized value in hash element at /usr/bin/dumpfile-to-rt-3.0 line 667. (/usr/bin/dumpfile-to-rt-3.0:667) line 667: $ticket->{'Owner'} = $user_map->{ $ticket->{'Owner'} }; wta[Tue Feb 15 20:09:42 2011] [warning]: Use of uninitialized value in string eq at /usr/bin/dumpfile-to-rt-3.0 line 891. (/usr/bin/dumpfile-to-rt-3.0:891) line: 891: if ( $content_type =~ qr{(text/|message/rfc822)}i ) [Tue Feb 15 20:09:42 2011] [warning]: Use of uninitialized value in length at /opt/rt3/lib/RT/Record.pm line 753. (/opt/rt3/lib/RT/Record.pm:753) line: 753 #if the attachment is larger than the maximum size if ( ($MaxSize) and ( $MaxSize < length($Body) ) ) { [Tue Feb 15 20:09:42 2011] [warning]: Use of uninitialized value in string eq at /usr/bin/dumpfile-to-rt-3.0 line 970. (/usr/bin/dumpfile-to-rt-3.0:970) aat line 970: if ($a->{ContentEncoding} eq 'base64' c) Scrips > The Scrip part is likely because you had custom templates that won't > work on rt3 since the APIs changed and you'll need to recreate them. Ok - np. Kind regards Danny