On Thu, Feb 17, 2011 at 04:19:28PM -0500, marthter wrote:
>    I have successfully set up the LDAP authentication against my Active 
> Directory server, and
>    testing it with my own Windows user and password, and that is working and 
> letting me log in
>    that way.  However I get only a very restricted menu and navigation 
> structure.  Presumably
>    this is the non-privileged user's view of things (I'm new to this so I'm 
> somewhat guessing
>    here).

You can change this with the $AutoCreate config, read more about it in
RT_Config.pm.  For now you probably want to log in as root and make
your user privileged.

>    My question is, how do I use RT::Authen::ExternalAuth with LDAP to my 
> Active Directory, such
>    that some users (who are in group Blah in the Active Directory) are in the 
> privileged group,
>    and the rest of the users are in the non-privileged group.

There isn't a way to configure who is privileged and who isn't at a
group level in the RT-Authen-ExternalAuth level

I suspect you want to use RT-Extension-LDAPImporter to bulk import
users, set up your privileged users and then let
RT-Authen-ExternalAuth manage passwords and future info updates.

You'd need to handle any new users who should be privileged manually,
but I'm not sure how often that would happen for you

-kevin

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