On Mon, Feb 21, 2011 at 05:52:18AM -0800, nrtusern wrote: > > Dear friends. > > I am setting up a rt 3.8.9 on Ubuntu 8.04 > > after successfully installed rt and start the apache2 by reading the README, > i met the following 2 problems: > > 1. the display speed of the main page is very slow, it may take 1 minute to > open the login screen. > 2. username "root" and the password "password" doesn't work, I always get > the "http://noauth/Login.html";
Is that the actual URL you get?
Also, when RT fails a login, you should see 'FAILED LOGIN for' in the logs
-kevin
> I try to reset the root password, but doesn't work for me by:
>
> -------------------------------------------------------------------------------------------------
>
>
> perl -I/opt/rt3/local/lib -I/opt/rt3/lib \
> -MRT -MRT::User \
> -e'RT::LoadConfig();RT::Init(); my $u = RT::User->new($RT::SystemUser);
> $u->Load("root"); $u->SetPassword("secret")'
>
> --------------------------------------------------------------------------------------------------
>
>
> So I guess something wrong with my configuration, can someone give me some
> suggestion?
>
> the site configration is:
>
> -----------------------------------------------------
> Set($rtname, "kk");
> Set($Organization, "rt.kk.org");
> Set($Timezone, 'US/Pacific');
> Set($WebBaseURL, "http://rt.kk.org";);
> Set($WebPath, "/");
> Set($CorrespondAddress, '[email protected]');
> Set($CommentAddress, '[email protected]');
> Set($SendmailPath, "/usr/lib/sendmail");
> Set($OwnerEmail, "[email protected]");
> ----------------------------------------------------
>
> and the apache configuration is:
>
> -----------------------------------------------------
> <VirtualHost *>
> ServerName rt.example.com
> DocumentRoot /opt/rt3/share/html
> AddDefaultCharset UTF-8
> PerlModule Apache::DBI
> PerlRequire /opt/rt3/bin/webmux.pl
>
> <Location />
> SetHandler perl-script
> PerlHandler RT::Mason
> </Location>
>
> </VirtualHost>
>
> ------------------------------------------------------
>
> here is the warning information from apache2
>
> -------------------------------------------------------------------------------------
>
> [warning]: We opened /dev/null to protect FD #1, but descriptor #1 is
> already occupied at /opt/rt3/bin/webmux.pl line 78.
> (/opt/rt3/bin/webmux.pl:78)
> -------------------------------------------------------------------------------------
>
>
> No more other error information.....
>
> --
> View this message in context:
> http://old.nabble.com/rt-3.8.9-on-ubuntu-8.04---login-problem-tp30977146p30977146.html
> Sent from the Request Tracker - User mailing list archive at Nabble.com.
>
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