Hi, we noticed that it was a lack in configuration of our sendmail application (heirloom-mailx) we use in conjunction with RT.
We just added this to heirloom-mailx configuration and it worked perfectly afterward: # on /etc/nail.rc set ttycharset=utf8 RT had no issues at all. Thanks to RT team and their responsiveness on irc channel. -- Riccardo Carlesso HEAnet Limited, Ireland's Education and Research Network 1st Floor, 5 George's Dock, IFSC, Dublin 1 Registered in Ireland, no 275301 Tel: +353-1-660 9040 Fax: +353-1-660 3666 Web: http://www.heanet.ie/ PGP: 4096R/772F54DE
