On Thu, Feb 24, 2011 at 07:46:24PM +0100, christoph wrote: > Hi, > > this is my first mail to this list. > I started using rt some weeks ago. > And now I have a strange problem. > One user is Cc for every ticket. When replying to a ticket via > the Webinterface , it says: > On Correspond Notify Ccs: <the email of the person> > But on the ticket itself, the list of Ccs ist empty. > > I can't find where this person is set to be CC. > He is in no special group and has no different rights than other users
He is probably a Queue CC Configuration -> queue -> queue name -> Watchers -kevin
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