Excellent. I think that is just what I was looking for. Thank you.
---------- John Alberts Cloud Optimization Engineer Ex Libris (USA) Inc. 1350 E. Touhy Ave. Suite 200 East Des Plaines, IL 60018 Cell: 1-508-878-2197 Follow Ex Libris on Twitter: @exlibrisgroup <http://twitter.com/ExLibrisGroup> From: ruslan.zaki...@gmail.com [mailto:ruslan.zaki...@gmail.com] On Behalf Of Ruslan Zakirov Sent: Monday, February 28, 2011 10:17 AM To: John Alberts Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] How to create RT at a glance widget Have you seen SummaryByUser extension? On Mon, Feb 28, 2011 at 2:33 AM, John Alberts <john.albe...@exlibrisgroup.com> wrote: I’m not sure what these are actually called. I’m referring to the components that you can put on your RT at a glance page, such as saved searches, calendars. I would like to have a widget that shows the current number of owned tickets for users in a particular group, and the total number of open tickets. Is there any documentation or reference for me to follow for creating something like that? Thanks ---------- John Alberts Cloud Optimization Engineer Ex Libris (USA) Inc. 1350 E. Touhy Ave. Suite 200 East Des Plaines, IL 60018 Follow Ex Libris on Twitter: @exlibrisgroup <http://twitter.com/ExLibrisGroup> -- Best regards, Ruslan.