Raed, Maybe it's cache related and you can set the RT_SiteConfig.pm to reload cache for each session/ticket?
Just a shot in the dark here. Kenn LBNL On Wed, Mar 2, 2011 at 4:10 AM, Raed El-Hames < [email protected]> wrote: > Hi: > > RT-3.8.7 > Mysql,Apache2, mod_perl v2.000004; HTML::Mason v1.39; > > > When updating 2 tickets (tickets 1,2 as an example) at the same time, using > 1 browser and 2 tabs: > If I upload files A and B into ticket 1, and while waiting for the file > upload to complete I decide to update ticket 2, the second file (file B) is > attached to the second ticket (ticket 2), and when I then go back to ticket > 1 and click on Update Ticket, only file A is attached ... > > This is strange one and I have always struggled in how to debug the cookie > and session handling within RT, so I am hoping someone out there can help me > with this problem, where to start looking? > > I have tested this on firefox (from windows xp and a linux desktops) and > also in Internet explorer 8 > > Any help will truly be appreciated, the consequences of this bug can be > very embarrassing. > > Regards; > Roy >
