Also, If I remember right, changes to RT_SiteConfig require an Apache restart....
-----Original Message----- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin Falcone Sent: Friday, March 04, 2011 9:50 AM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Refresh interval on RT 3.8.7 On Fri, Mar 04, 2011 at 02:17:13PM +0000, Giuseppe Sollazzo wrote: > Hi all, > I was looking for a way to set up a global refresh interval for the > pages with tickets/searches and I found on the wiki that from version > 3.8.3 I can setup > > Set($HomepageRefreshInterval, "300"); > Set($SearchResultsRefreshInterval, "20"); > > in RT_SiteConfig.pm. > > However, even upon reloading the pages (with a logout) doesn't change > the "refresh" component shown in the homepage. We run RT > 3.8.7 so there shouldn't be compatibility issues. At least one of those is spelled wrong, you should consult RT_Config.pm for spelling and documentation. Also, keep in mind that these are available as user preferences and may be overriding the global setting. -kevin ------------------------------------------------------------------------------------ This e-mail message is intended only for the personal use of the recipient(s) named above. If you are not an intended recipient, you may not review, copy or distribute this message. If you have received this communication in error, please notify the Hearst Service Center (cad...@hearstsc.com) immediately by email and delete the original message. ------------------------------------------------------------------------------------
