Hello, There is no such search capabilities in the shredder. Write a script that finds attachments you want to delete and fire shredder.
On Wed, Mar 9, 2011 at 11:37 AM, Niclas Möre <[email protected]> wrote: > Hi, > > > > I am looking for a way to schedule (cron) a job to remove attachments of all > tickets that’s been closed for more than one week. Or even better, replace > the attachment with an informative text that the attachment been removed. > > I’ve been looking into RT-Shredder, but don’t really understand how to > restrict the selection of attachments to tickets closed for a certain period > of time. > > > > Thanks > > -- Best regards, Ruslan.
