Sill can not figure this out. I am logged in as super user and I am unable to remove a group as a member of another group. I am also unable to remove that group as watcher on a queue.
All I get when trying to remove a group as a member of another group: Results a.. Member not deleted When trying to delete the group as a watcher of the queue: a.. Could not remove that principal as a AdminCc for this queue This is causing me grief with the email the members of the 2 queues are getting. They are ready to skin me alive! I am at the point of destroying both queues and rebuilding new ones which is a whole other can of worms with history and everything! In the logs: [Fri Mar 11 09:03:40 2011] [warning]: Unable to revoke delegated rights for principal 14220 (/opt/rt3/bin/../lib/RT/GroupMember_Overlay.pm:342) [Fri Mar 11 09:03:40 2011] [error]: Failed to delete 18794 as a member of group 1963: Member not deleted (/opt/rt3/bin/../lib/RT/Queue_Overlay.pm:964) [Fri Mar 11 09:04:06 2011] [warning]: User not loaded. (/opt/rt3/bin/../lib/RT/User_Overlay.pm:1573) [Fri Mar 11 09:04:06 2011] [warning]: Unable to revoke delegated rights for principal 14220 (/opt/rt3/bin/../lib/RT/GroupMember_Overlay.pm:342) [Fri Mar 11 09:04:06 2011] [error]: Failed to delete 18794 as a member of group 1963: Member not deleted (/opt/rt3/bin/../lib/RT/Queue_Overlay.pm:964) [Fri Mar 11 09:08:39 2011] [warning]: User not loaded. (/opt/rt3/bin/../lib/RT/User_Overlay.pm:1573) [Fri Mar 11 09:08:39 2011] [warning]: Unable to revoke delegated rights for principal 14220 (/opt/rt3/bin/../lib/RT/GroupMember_Overlay.pm:342) [Fri Mar 11 09:08:39 2011] [error]: Failed to delete 18794 as a member of group 1963: Member not deleted (/opt/rt3/bin/../lib/RT/Queue_Overlay.pm:964) [Fri Mar 11 09:09:59 2011] [warning]: User not loaded. (/opt/rt3/bin/../lib/RT/User_Overlay.pm:1573) [Fri Mar 11 09:09:59 2011] [warning]: Unable to revoke delegated rights for principal 30073 (/opt/rt3/bin/../lib/RT/GroupMember_Overlay.pm:342) From: Jason Maderios Sent: Tuesday, November 09, 2010 10:37 AM To: Kenneth Crocker Subject: Re: [rt-users] Problem removing group members from groups. I am the super user. Jason Maderios From: Kenneth Crocker Sent: Tuesday, November 09, 2010 10:03 AM To: [email protected] Subject: Re: [rt-users] Problem removing group members from groups. Jason, If you are a "SuperUser" (and I assume you are) you shouldn't be having that problem. If you are signed on with a userId that does not have certain rights (like ModifyQueueWatchers), you won't be able to remove those members. Kenn LBNL On Tue, Nov 9, 2010 at 10:13 AM, Jason Maderios <[email protected]> wrote: All, I am still having an issue removing a a watcher from a queue. I can not remove the group as a member of another group or remove the watcher. I am also getting the error "Unable to revoke delegated rights for principal" when trying to remove one group out of another. Any help will be appreciated. Regards, Jason Maderios From: Jason Maderios Sent: Friday, October 29, 2010 10:24 AM To: [email protected] Subject: [rt-users] Problem removing group members from groups. All, I am getting the following error: [Fri Oct 29 19:14:21 2010] [warning]: Unable to revoke delegated rights for principal 30073 (/opt/rt3/bin/../lib/RT/GroupMember_Overlay.pm:342) When trying to remove a group as a member from another group. The goal of this is to remove the group from admincc. In RT/Admin/Edit the Group MTA I am unable to remove a Group that is a member of this group. The GUI error is "Member not deleted" The error log error is listed above. I have checked all group and queue permissions and they are all set to "No Value" There are no visible relation ships between the 2 queues. Any thoughts? Jason Maderios
