It allows me to create the file. On Fri, Mar 11, 2011 at 11:40 AM, Kevin Falcone <[email protected]>wrote:
> On Fri, Mar 11, 2011 at 10:56:25AM -0500, Juan Mas wrote: > > Hey guys, > > Im running into an error when I try to go into the Shredder interface > in RT. > > "Shredder needs a directory to write dumps to. Please check that you > have > > /opt/rt3/var/data/RT-Shredder and it is writable by your web server." > > I manually created the directory and made sure that apache can right > to it. But I still get > > the same error. I also tried clearing out the rt mason cache, and > restarting the web server. I > > even did a chmod 777 on the directory, and nothing. From what I found > doing a search on this > > error, there isn't much more advice on what else to do. Let me know if > there's any other > > information needed. Thanks > > su - apache > cd /opt/rt3/var/data/RT-Shredder > touch foo > > You probably need more permissions up the tree > > -kevin >
