Hello, RT 3.8 has a few modifications to show groups instead of displaying users who are members of those groups. I think there are places where we don't do this. Feel free to file a bug report, preferably with a screenshot.
On Wed, Mar 23, 2011 at 8:22 PM, Ahmed, Mohammed Naweed (LNG-BCT) <[email protected]> wrote: > AdmiCc, gives you the email addresses of all members of the Group the ticket > is assigned to. I would like to get the Name of the group, can it be done?. > > > > For example the AdminCc of ticket 1 is a group called ‘Group1’, and m1,m2, > m3 are members of Group1. > > > > When I select the column ‘AdminCc’ in the search, it is giving me the email > addresses of m1, m2 and m3, I want the name ‘Group1’ > > > > > > Thanks, any help is greatly appreciated. > > Naweed > > > > ________________________________ > > The information contained in this e-mail message is intended only for the > personal and confidential use of the recipient(s) named above. This message > may be an attorney-client communication and/or work product and as such is > privileged and confidential. If the reader of this message is not the > intended recipient or an agent responsible for delivering it to the intended > recipient, you are hereby notified that you have received this document in > error and that any review, dissemination, distribution, or copying of this > message is strictly prohibited. If you have received this communication in > error, please notify us immediately by e-mail, and delete the original > message. -- Best regards, Ruslan.
