>    Kevin, this is from /var/log/fetchmail.log:
>    fetchmail: 80 messages for <username>@<domain> at <domain MX> (8190094 
> octets).
>    Doesn't this means fetshmail is correctly set up?

That means fetchmail cat fetch mail, it doesn't mean it is running
mailgate properly

>    Anyways I repeated the test as suggested :
>    echo "[9]FROM:[email protected]" | /usr/bin/rt-mailgate --queue 
> General --action
>    correspond --url [10]http://localhost/rt --debug
>    /usr/bin/rt-mailgate: temp file is '/tmp/fz_gAzsw3r'
>    /usr/bin/rt-mailgate: connecting to 
> [11]http://localhost/rt/REST/1.0/NoAuth/mail-gateway
>    okTicket: 2Queue: generalOwner: NobodyStatus: newSubject: Requestor:

This says mailgate and RT work properly and that your bug is in
fetchmail or your fetchmail configuration.

-kevin

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