Might be a dumb question – but is your exchange box allowing RT to relay?
From: [email protected] [mailto:[email protected]] On Behalf Of Carl Palmer Sent: Friday, March 25, 2011 4:05 PM To: [email protected] Subject: [rt-users] Exchange Email Set-up I am setting up RT for the first time. We use a small business server for email. Currently I am able to send email to RT through SBS to create a ticket. RT is also sending email to users in our domain just fine. I am having a problem sending email from RT to users outside of our domain. I think I see the error in the event log on SBS as Event Type: Error Event Source: MSExchangeTransport Event Category: NDR Event ID: 3030 Date: 3/25/2011 Time: 3:02:47 PM User: N/A Computer: computer Description: A non-delivery report with a status code of 5.6.1 was generated for recipient rfc822;[email protected] (Message-ID <[email protected]>). Any suggestions are greatly appreciated -- This email was Virus checked by Clark's Nutrition's Astaro Security Gateway. The information contained in this e-mail is intended only for use of the individual or entity named above. This e-mail, and any documents, files, previous e-mails or other information attached to it, may contain confidential information that is legally privileged. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering it to the intended recipient, you are hereby notified that any disclosure, dissemination, distribution, copying or other use of this e-mail or any of the information contained in or attached to it is strictly prohibited. If you have received this e-mail in error, please immediately notify us by return e-mail or by telephone at (951)321-1960, and destroy the original e-mail and its attachments without reading or saving it in any manner. Thank you.
