Hi, Have been using RT 3.4.5 with great success the past 3-4 years.
Recently our ticket numbers have been erratic. Doesn't matter if the ticket is created via the web interface or by an incoming email. I have included a small list from this month. Seems to have started on 3/16/11. Cannot figure out a pattern to the increases in the numbers. id,Created 3177, 3/7/2011 13:12 3178, 3/7/2011 14:34 3180, 3/7/2011 20:49 3181, 3/8/2011 15:11 3182, 3/8/2011 16:35 3187, 3/9/2011 20:06 3188, 3/10/2011 15:32 3189, 3/10/2011 15:56 3190, 3/11/2011 19:42 3192, 3/14/2011 15:49 3193, 3/14/2011 18:15 3194, 3/14/2011 18:19 3195, 3/14/2011 18:23 3720, 3/16/2011 13:04 3749, 3/16/2011 14:03 5111, 3/18/2011 13:18 5171, 3/18/2011 15:20 5276, 3/18/2011 18:57 7231, 3/21/2011 14:55 7856, 3/22/2011 12:38 8590, 3/23/2011 14:08 9297, 3/24/2011 14:44 9356, 3/24/2011 16:46 9415, 3/24/2011 19:04 9434, 3/24/2011 19:41 9436, 3/24/2011 19:44 9437, 3/24/2011 19:44 9445, 3/24/2011 19:59 9904, 3/25/2011 12:20 9990, 3/25/2011 15:22 10104, 3/25/2011 19:24 11910, 3/28/2011 11:55 11949, 3/28/2011 13:19 11971, 3/28/2011 14:04 Thanks for any help. Jim Bureau Systems Engineer Shaker Regional School District
