(11/03/30 8:50), Brian Dial wrote:
----- Original Message -----
(11/03/30 8:22), Brian Dial wrote:
since upgrading to firefox4, when you try to reply to a ticket through the web interface, the
textbox for Message does not show. The>>area is there for it but theres no box to type
in. seeing this in ff4 on linux& win7. didn't find any other messages on this
list>>about it, is anyone else running ff4 and seeing this behavior?
I'm using Firefox 4.0 on OS X 10.6.7 against both RT4.0.0-rc7 and
RT3.8.8. I do see the message box with either value for the "WYSIWYG
message composer" preference.
Could you tell us which version of RT you're using?
Shawn
3.8.9. I've tried clearing all the cache too on the client and that has not
helped. not using any special plugins this is a pretty new install
I can reproduce the problem on 3.8.9 and 3.8-trunk. I've filed a ticket
for you: http://issues.bestpractical.com/Ticket/Display.html?id=17000
As a temporary workaround, turning off the wysiwyg text editor in your
preferences will let you actually create and reply to tickets.
Shawn
