Hi,
Simple question but couldn't find a definitive answer. RT Version 3.6.5 Is it possible to have a different Results page per queue when using QuickSearch to select the queue results? i.e. clicking on the queue name in QuickSearch I know that the user has a default Search format and there is a system wide default search format but is there one per queue? If the answer to this is no, is there anyway I can have something displayed like the QuickSearch but with a modified list of saved searches? I don't want the results displayed on the homepage just the option to run the saved search i.e. a list of saved searches. Many Thanks Dave
