You don't say your RT version, or what fails, it is possible you need .08_01 if you're running RT 3.8.9
Hello Kevin Sorry i forgot i currently useig the Version 3.8.9 So i had followed your advice and now the RT-Authen-ExternalAuth-0.08_01 is still running. At first it looks better than before, now i get response from the rt.log.. but there still some problems ... here is the relevant piece of information from my log file: Reloading RT::User to work around a bug in RT-3.8.0 and RT-3.8.1 (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Elements/DoAuth:14) [Mon Apr 11 12:13:55 2011] [debug]: Attempting to use external auth service: My_LDAP (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:64) [Mon Apr 11 12:13:55 2011] [debug]: SSO Failed and no user to test with. Nexting (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:92) [Mon Apr 11 12:13:55 2011] [debug]: Attempting to use external auth service: My_MySQL (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:64) [Mon Apr 11 12:13:55 2011] [debug]: SSO Failed and no user to test with. Nexting (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:92) [Mon Apr 11 12:13:55 2011] [debug]: Attempting to use external auth service: My_SSO_Cookie (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:64) [Mon Apr 11 12:13:55 2011] [debug]: SSO Failed and no user to test with. Nexting (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:92) [Mon Apr 11 12:13:55 2011] [debug]: Autohandler called ExternalAuth. Response: (0, No User) (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Elements/DoAuth:26) [Mon Apr 11 12:14:06 2011] [debug]: Attempting to use external auth service: My_LDAP (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:64) [Mon Apr 11 12:14:06 2011] [debug]: Calling UserExists with $username (RT-USER) and $service (My_LDAP) (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:105) [Mon Apr 11 12:14:06 2011] [debug]: Invalid service type for UserExists: My_LDAP (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:361) [Mon Apr 11 12:14:06 2011] [debug]: Attempting to use external auth service: My_MySQL (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:64) [Mon Apr 11 12:14:06 2011] [debug]: Calling UserExists with $username (RT-USER) and $service (My_MySQL) (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:105) [Mon Apr 11 12:14:06 2011] [debug]: Invalid service type for UserExists: My_MySQL (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:361) [Mon Apr 11 12:14:06 2011] [debug]: Attempting to use external auth service: My_SSO_Cookie (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:64) [Mon Apr 11 12:14:06 2011] [debug]: Calling UserExists with $username (RT-USER) and $service (My_SSO_Cookie) (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:105) [Mon Apr 11 12:14:06 2011] [debug]: Invalid service type for UserExists: My_SSO_Cookie (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:361) [Mon Apr 11 12:14:06 2011] [debug]: Autohandler called ExternalAuth. Response: (0, No User) (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Elements/DoAuth:26) [Mon Apr 11 12:14:06 2011] [error]: FAILED LOGIN for RT-USER from 192.168.112.1 (/opt/rt3/bin/../lib/RT/Interface/Web.pm:424) Thanks in advance best regrads john s. -- View this message in context: http://old.nabble.com/RT-Authen-ExternalAuth-0.08-which-packages-i-need-for-Authentification---tp31342791p31369863.html Sent from the Request Tracker - User mailing list archive at Nabble.com.
