On Mon, Apr 11, 2011 at 11:12:13AM -0700, Kenneth Crocker wrote: > 2) If on 3.8.8+, you can make the CF a "SelectDate" field and get the use > of Calendar.
The SelectDate field that you are referencing is a third party patch with known problems and we cannot advise that you use it. We have reimplemented this feature properly for RT4 -kevin > However, there is no "built-in" way to make the field mandatory unless you > add some of your > own code. This has been discussed in past threads. We choose to keep the > basic code and work > around the problem by writing a scrip to use another CF and re-set the > Status field (to > "stalled" when they "resolve" without setting the date field) and then > send email > notifications to alert the ticket owners that they need to put in the date > field). This is a > bit simple, but keeps us from messing with code. However, there are some > other options > discussed that modify the RT code and allow the CF to be treated as a > "TRULY" mandatory field. > Check out the threads. I believe there is even a link to some of that code. > > Hope this helps. > > Kenn > LBNL > > On Mon, Apr 11, 2011 at 6:30 AM, Vance Walsh > <[1][email protected]> wrote: > > What would be the proper string to make a Custom field Mandatory and > contain a date field? > --- > Vance Walsh > Network and Systems Administrator > Concord Academy - Concord, Mass. >
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