Paul, We just put that info into all of our templates.
Kenn LBNL On Tue, Apr 12, 2011 at 3:06 PM, Paul Fincher <[email protected]> wrote: > Hi All, > > > > I have been looking into using the FriendlyToLine option. Is there a > way to add the Ticket Queue Name on the line? For example I'd like to see > something like the following where Support-Queue is the Queue name: > > > > To: AdminCc of Support-Queue Ticket #4 : > > > > Regards, > > Paul > > ------------------------------------------------------------- > Paul Fincher > Senior Engineering Support Engineer > Green Hills Software - http://www.ghs.com > 34125 US Hwy 19 North Suite 100 > Palm Harbor, FL 34684 > (727) 781-4909 > mailto:[email protected] <[email protected]> > ------------------------------------------------------------- > > >
