Hi John, It looks that you are almost there. You overcame the site_config issue.
I don't recall you RT version. However, please install the new RT-Authen-ExternalAuth-0.08. You can download it from: http://search.cpan.org/CPAN/authors/id/F/FA/FALCONE/RT-Authen-ExternalAuth-0 .08_01.tar.gz This might solve the issue you are having. Best, ____________________________________________________________________________ ________ Luis Avendaño Grupo Latinoamericano ACM Message: 3 Date: Mon, 18 Apr 2011 08:42:48 -0700 (PDT) From: "john s." <[email protected]> To: [email protected] Subject: Re: [rt-users] RT-Authen-ExternalAuth-0.08 which packages i need for Message-ID: <[email protected]> Content-Type: text/plain; charset=us-ascii Greetign Raphael i have changed this ... and nothing happens ... here is an outline from my apachelogfile: [Mon Apr 18 15:33:33 2011] [debug]: Attempting to use external auth service: My_LDAP (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm :64) [Mon Apr 18 15:33:33 2011] [debug]: Calling UserExists with $username (RT-USER) and $service (My_LDAP) (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm :105) [Mon Apr 18 15:33:33 2011] [debug]: UserExists params: username: RT-USER , service: My_LDAP (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LD AP.pm:274) [Mon Apr 18 15:33:33 2011] [debug]: LDAP Search === Base: ou=SBAOU Unit,dc=srv41,dc=sbah,dc=local == Filter: (&(ObjectClass=*)(sAMAccountName=RT-USER)) == Attrs: cn,sAMAccountName (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LD AP.pm:304) [Mon Apr 18 15:33:33 2011] [debug]: User Check Failed :: ( My_LDAP ) RT-USER User not found (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LD AP.pm:318) [Mon Apr 18 15:33:33 2011] [debug]: Autohandler called ExternalAuth. Response: (0, No User) (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Elements/DoAuth:26) [Mon Apr 18 15:33:33 2011] [error]: FAILED LOGIN for RT-USER from 192.168.112.1 (/opt/rt3/bin/../lib/RT/Interface/Web.pm:424) [Mon Apr 18 15:33:33 2011] [debug]: Attempting to use external auth service: My_LDAP (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm :64) [Mon Apr 18 15:33:33 2011] [debug]: SSO Failed and no user to test with. Nexting (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm :92) [Mon Apr 18 15:33:33 2011] [debug]: Autohandler called ExternalAuth. Response: (0, No User) (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Elements/DoAuth:26) [Mon Apr 18 15:33:34 2011] [debug]: Attempting to use external auth service: My_LDAP (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm :64) [Mon Apr 18 15:33:34 2011] [debug]: SSO Failed and no user to test with. Nexting (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm :92) [Mon Apr 18 15:33:34 2011] [debug]: Autohandler called ExternalAuth. Response: (0, No User) (/opt/rt3/local/ so as far as i can see he find the user ... but the user check fails.... but i don't know what does it mean exactly ps: i thought perl doesn't pay much attention on spaces .... best regards john s. -- View this message in context: http://old.nabble.com/Re%3A-RT-Authen-ExternalAuth-0.08-which-packages-i-nee d-for-tp31388437p31425121.html Sent from the Request Tracker - User mailing list archive at Nabble.com.
