On 4/19/2011 3:36 PM, Albert Shih wrote:
I'm not sure but I think you can do that through procmail, mean not
directly use rt-mailgate but through a procmailrc call rt-mailgate just in
case you want the mail, if it's spam just push to trash.


???

I don't think you understood what I was asking for.

Procmail's job ends after the ticket is in RT. Once it gets there, it's not in an email system at all - which means procmail can't get to it at all.

I'm talking about bouncing a message AFTER it is in RT. After all, there is no way to determine which messages need to get bounced until a person looks at it in RT. Therefore, this would have to be a function/addon in RT.


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