[rt-users] Problem with RTx-Shredder and local hacks post-3.8.10 upgrade

[Karl Boyken]

Since upgrading to 3.8.10 from 3.8.9, rt-shredder returns:
Couldn't find plugin 'Tickets'
Plugins list:
        Objects
        Users
        Attachments
        Summary
        Tickets
        SQLDump

Also, it appears that some local hacks we've installed under 
rt-root/local (User_Overlay and Auth) no longer are being executed.

We're running RT on RedHat Enterprise Server 5.6, Perl 5.12.3 (a 
stand-alone install, not system-installed Perl), and MySQL 5.0.77.

Karl Boyken

--
Karl Boyken, system administrator 
karl-boy...@uiowa.edu
303A MLH, Dept. of Comp. Sci. 
http://www.cs.uiowa.edu/~boyken/
The U. of Iowa, Iowa City, IA  52242   319-335-2730 (voice) 
319-335-3668 (fax)