----Original Message---- From: [email protected] [mailto:[email protected]] On Behalf Of Ruslan Zakirov Sent: Wednesday, April 20, 2011 7:43 PM To: Eli Guzman Cc: [email protected] Subject: Re: [rt-users] Is a time zone user preference available?
> Hello, > > Do you use mod_perl? Try "SetHandler modperl" instead of "SetHandler > perl-script" in apache's config. Don't forget to stop/start the > server. > > On Thu, Apr 21, 2011 at 12:14 AM, Eli Guzman > <[email protected]> wrote: >> ----Original Message---- >> From: [email protected] >> [mailto:[email protected]] On Behalf Of Kevin >> Falcone Sent: Wednesday, April 20, 2011 2:01 PM To: >> [email protected] Subject: Re: [rt-users] Is a time >> zone user preference available? >> >>> On Wed, Apr 20, 2011 at 01:25:41PM -0600, Eli Guzman wrote: >>>>>> There's no need for elaborate schemes. Timezone, along with >>>>>> language, is on the user About Me page. >>>>>> >>>>>> Thomas >>>>> >>>>> Hey Thomas, >>>>> >>>>> Thanks a bunch, somehow I missed that ;). >>>>> >>>>> Eli >>>> >>>> Not sure how common this issue is, but I have changed the 'About >>>> Me' timezone preferences, however the change isn't reflected on >>>> the interface. See images below: >>>> >>>> http://min.us/mDnN4uxnfqIBg#1 >>> >>> You've neglected to say: >>> >>> What you set it to in About Me. >>> What time you expect to see. >>> >>> I see something roughly 2 hours behind the current time, so assume >>> it is showing in Mountain time >>> >>> -kevin >>> >>>> I had the $Timezone variable in RT_SiteConfig.pm set to the >>>> following: Set($Timezone , 'US/Mountain'); but I commented this out >>>> (restarted httpd services)to see if there was any change to the >>>> interface, but nothing so far. Time is being synched via >>>> NTPD/system clock is not currently set to UTC/and system TZ is set >>>> to Denver TZ (-0700 GMT). Could I be missing something obvious >>>> here? >>>> >>>> Thanks for any insights! >>>> >>>> Regards, >>>> Eli >> >> Hey Kevin, >> >> Yes you are correct, it is showing that it is currently set Mountain >> TZ (which was what the RT_SiteConfig was set to), and I went ahead >> and changed the preference under the about me section to >> 'Europe/London +0100', but for some reason the change has not taken >> effect. >> >> Just not sure as to why, could this perhaps be related to the >> database itself? Currently MySQL should be getting TZ data from the >> OS itself, but I believe I can hard-set it in the my.ini file, not >> sure if this is the preferred method for RT/or to be honest if it >> should matter if the DB should be set to a specific TZ. >> >> Regards, >> Eli Hey Ruslan, I can give that a try and let you know if it fixes the issue; thanks for the input. Regards, Eli
