On Thu, Apr 21, 2011 at 11:49:24AM -0400, Jeff Blaine wrote: > Our RT-Extension-SpawnLinkedTicketInQueue 0.04 broke > after the security patching our 3.8.7 instance with the > 3.8.6 patch as directed by the README. > > We were getting 403 (Permission denied) when clicking > "Create new child ticket in OtherQueue"
RT blocks direct access to /Elements/ as part of this update > It *appears* the fix is setting the extensions > various files to 755 instead of the discovered 444. > Perhaps this is how they should have been all along, > but RT was lenient before the security patches, where > it's not now? This was not the fix > We also (today, as part of the fix attempt) upgraded > to RT-Extension-SpawnLinkedTicketInQueue 0.05, though > I really don't think that helped solve this particular > issue. It really seemed to be the perms. This was the fix, Ruslan fixed the extension and uploaded a fixed version. http://lists.bestpractical.com/pipermail/rt-users/2011-April/070033.html -kevin
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