Install firefox and set it as your default browser, then check if the problem get solved or not. I think I had experienced the same thing before with ms IE
On Thursday, May 5, 2011, Yan Seiner <[email protected]> wrote: > > On Wed, May 4, 2011 3:48 pm, Yan Seiner wrote: >> >> I'm trying to set up a link from a MS Excel spreadsheet to an RT ticket. >> I've tried the "hyperlink" function and also a directl link; no matter >> what I do RT only goes to the home page. >> >> Hyperlinking directly to a ticket seems to work otherwise. Is there >> something particular about excel that makes it break? Does anyone know >> where to look? > > Here's the apache logs of the exchange: > > 140.211.84.66 - - [04/May/2011:16:06:26 -0700] "GET > /Ticket/Display.html?id=9 HTTP/1.1" 302 439 "-" "Mozilla/4.0 (compatible; > MSIE 7.0; Windows NT 6.1; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR > 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDS; .NET4.0C; > InfoPath.2)" > 140.211.84.66 - - [04/May/2011:16:06:28 -0700] "GET > /NoAuth/Login.html?next=e7071bf98bd712fceaa850abf5cc00e6 HTTP/1.1" 200 > 5559 "-" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; Trident/5.0; > SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media > Center PC 6.0; MDDS; .NET4.0C; InfoPath.2)" )" > >> > > Anyone have any clue what's going on? > > It looks like a failed login, but the user is logged in on the machine, > and RT opens up on the user's dashboard. >
