Oh great and powerful (and tolerant) RT users list... When we had RT 3, the users clicked the DOWNLOAD link in the body of a ticket (as in "Download (untitled) / with headers text/html 3.5k" and it opened whatever was attached inline with the ticket. In RT4 this behavior is gone.
Right now when you click download, you get a prompt from IE or firefox to actually download a file. My guy want to hit the download link and have it open inline. I could probably twist arms to tolerate it opening in the same tab. The download prompt isn't something they want to deal with. I figured this was a problem in my apache config, so I have enabled "AddHandler send-as-is asis". Apparently the application doesn't really send HTML? What's going on here? -- Joshua Knarr [email protected] Desk: 610-491-7110 Mobi: 484-636-7371 The information contained in this electronic mail transmission is intended only for the use of the individual or entity named in this transmission. If you are not the intended recipient of this transmission, you are hereby notified that any disclosure, copying or distribution of the contents of this transmission is strictly prohibited and that you should delete the contents of this transmission from your system immediately. Any comments or statements contained in this transmission do not necessarily reflect the views or position of GSI Commerce, Inc. or its subsidiaries and/or affiliates.
