On Wed, May 11, 2011 at 11:59:09AM -0500, [email protected] wrote: > On Wed, May 11, 2011 at 08:29:20PM +0530, Yaj Tap wrote: > > > > Hello, > > > > I have RT 3.8.1 on CentOS 5.5. > > Perl v5.8.8 > > Apache2 - v2.000004 > > > > When I try to update the ticket or add a comment or close a request it > > takes 15-20 seconds to complete the task. Is there a way to fix this > > problem? > > > > Any help will be really appreciated. > > > > Thank you. > > > > > > I would not expect the slow part to be the web pieces. Maybe you should > be looking at your DB backend? That is where we have traditionally seen > the slowness. If you fix that, the rest will follow.
If you're seeing it only on comment/reply/resolve I've also encountered sendmail blocking on DNS requests and changing it to queue immediately speeds that up. -kevin
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