I'm trying to customize Quick Ticket Create (from the dashboard) in RT4 to add a custom field. I've edited html/Elements/QuickCreate but none of my changes are reflected in the UI. I've restarted Apache so mod_perl will see the changes, but even something as little as changing Subject to SUBject is not seen.
Obviously, I'm editing the wrong file. Can somebody point me to the correct file to customize Quick Ticket Create in RT4? Thanks in advance. --drew
