On 05/17/2011 04:17 PM, Yan Seiner wrote: > Is it possible to change the Owner, AdminCC and CC labels? The roles > really correspond to Team Leader, Team Member, and Secondary Requestor the > way we're structured and it would make life a bit simpler if we could > actually see those labels.
You can do this very simply by creating a custom local/po/en.po translation file that "translates" Owner, AdminCc, and Cc into the appropriate phrases. If you use your RT in a different language, you'll need to change the language code from 'en' appropriately. I believe there is an example of how to do this on the wiki. Thomas