Re: [rt-users] Difference between reply and comment

[Garry Booth]

On 19 May 2011, at 10:57, john s. wrote:


Hello everybody


One of my colleague ask me this

and i have to admit from myself ... i don't know


did anybody know where is the difference?


best regards john s.



Hi John

I believe comment doesn't send an email to the requestor whereas reply  
does

regards

Garry

--
Dr Garry Booth
IT Services
Loughborough University