From my digging, it looks like reminders are actually implemented as
separate tickets, but they don't really show up unless you go looking
for them. I opened the tickets numbers that the dashboard was
complaining about and resolved them, which seemed to correct the
problem. Any potential issues that this may raise?
On 5/20/11 12:54 PM, Jon Tollerton wrote:
After upgrading to RT 4 from 3.8.10, I'm seeing several errors in the
dashboard reminders section in the form "Couldn't find Ticket for
reminder N. Please contact administrator." Oddly enough, it displays
on all users' dashboards. This seems to only affect two or three
really old entries as we really don't use the reminder functionality.
It's certainly possible that some data was corrupted by my mucking
about in the database or by using RT-Shredder incorrectly before it
was merged into the mainline, but I'm not sure where to start looking.
Thanks,
-Jon
