Yan, Why not just use the "Notify Others" method? You can always create a Custom Field to hold those addressee's and then have the template add those addressees from the CF to the template. I do that a lot.
Kenn LBNL On Tue, May 24, 2011 at 9:29 AM, Yan Seiner <[email protected]> wrote: > > On Tue, May 24, 2011 9:00 am, Jesse Vincent wrote: > > > > > > > > On Tue, May 24, 2011 at 08:57:35AM -0700, Yan Seiner wrote: > >> We often find ourselves in a position where we need to send email to > >> peopl > >> who are not necessarily CCs or AdminCC. Typically this might be outside > >> parties who review a project we're tracking. > >> > > > > I'd recommend using a comment and filling in the one-time-cc field. > > > OK, that makes sense. Is there some way to get autocomplete or a > click-fill for the email addresses? Or, better yet, to get Outlook > address book access from RT? > > --Yan > > > -- > My daughter is racing a triathlon to raise money for her swim club. Want > to help? > > http://akari.seiner.com > > >
