Hi Kevin, >> But it doesn't solve the slowness for Display.html page. Displaying a >> ticket still need the 7seconds. > > All this patch will do is solve the once per child slowness of > squishing the JS by reverting to simple concatenation. Children > should be answering multiple requests before being reaped and needing > to resquish. > > If you're seeing this JS related slowness on every page, it points to > other problems.
I checked some pages and I have these 7 seconds on at least: - Login page - Search/Simple.html - Search/Build.html - Tools/MyDay.html - Admin/Users - Admin/Tools/Configuration.html Applying the patch above remove the slowness on all the pages except the Display.html (showing ticket #1 with only one correspondance inside, no attachments) > > Please provide details about your installation such as your apache > versions and configuration otherwise it's quite difficult to > test. We've tried replicating in house, but haven't seen this in any > of our test or production RT4 instances. Apache 2.2.15, first email of the thread has all the details. > > If you're seeing particular slowness on a given page, RT4 contains a > new feature to allow you (as an admin) to see if there are particular > SQL statements causing problems. Because it is debugging, it will > cause other slowness in RT and should not be left on, but StatementLog > will expose queries in the admin UI and allow you to see if something > needs indexing or optimization. We monitored at the database level the SQL statements and we didn't find anything wrong. -- L.B.
