[rt-users] Maybe bug in commandbymail.

[Albert Shih]

Hi 

I'm using RT 3.8.10 + RT-Authen-ExternalAuth-0.09 + 
RT-Extension-CommandByMail-0.09

and I find some strange thing : 

        If I put 

                Set($AutoCreateNonExternalUsers,    0);

        news users (not in the LDAP) cannot create a new ticket. I got 

                User creation failed in mailgateway: Could not set user info 

        but I can use 

                AddCc: new_users


        If I put

                Set($AutoCreateNonExternalUsers,    1);

        news users can create a new ticket but I can use 

                AddCc: new_users

        I got a email from RT with subject="Extended mailgate error" and
        body

                Failed command 'AddCc: de...@ymail.com'
                Error message: Impossible de trouver ou cr??er cet utilisateur

        (yes it's in french but that's normal ;-)

Any help ? Is I do a mis-configuration or a bug ? 

Regards.

JAS

-- 
Albert SHIH
DIO batiment 15
Observatoire de Paris Meudon
5 Place Jules Janssen
92195 Meudon Cedex
Téléphone : 01 45 07 76 26/06 86 69 95 71
Heure local/Local time:
ven 3 jui 2011 22:51:13 CEST