Yan,

All you have to do is change the stage to "Disable".

Kenn
LBNL

On Mon, Jun 6, 2011 at 2:49 PM, Yan Seiner <[email protected]> wrote:

> OK, I have a request... Most of my RT users are getting overwhelmed by
> emails.
>
> I'd like to eliminate all outgoing emails except when the sender uses the
> "One Time AdminCC" email line.  An email always gets sent to the One Time
> AdminCC.  The only other email is on Owner change to notify the new owner
> of their ticket.
>
> What scrips to I turn off?  And do I turn them off by picking the '-'
> action?
>
> Thanks,
>
> --Yan
>
>
> --
> My daughter is racing a triathlon to raise money for her swim club.  Want
> to help?
>
> http://akari.seiner.com
>
>
>

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