On Tue, Jun 21, 2011 at 04:00:37PM -0400, Joshua Knarr wrote: > Holy thread resurrection batman... > > > [1]http://www.gossamer-threads.com/lists/engine?do=post_view_flat;post=89463;page=1;mh=-1;list=rt;sb=post_latest_reply;so=ASC > > Unlike these users, however, we have no proxy in the way. Looks like this > issue was raised, > dropped on the floor, raised again and never took off. > > Can I raise it again? ;)
As I mentioned to your initial mail, every time this comes up, someone has a proxy, mod_cache or some other thing in the middle causing network problems. If you can provide a replication recipe for something like this that we can run locally, we're happy to investigate it, but so far it's always turned out to be a local misconfiguration. Replication recipe in this case would be clean install of RT, full exact apache configuration and probably operating system version also. Otherwise there are too many variables involved. -kevin > On Tue, 2011-06-21 at 12:17 -0400, Joshua Knarr wrote: > > OK now that I have a stable 3.8.10 life is easier. > > Using a fresh browser and tcpdump we found that RT seems to be giving > out RT_SID_ cookies at > inappropriate times. > > LOG > GET / HTTP/1.1 > User-Agent: curl/7.19.7 (universal-apple-darwin10.0) libcurl/7.19.7 > OpenSSL/0.9.8l > zlib/1.2.3 > Host: gsiticket.gspt.net > Accept: */* > HTTP/1.1 200 OK > Date: Tue, 21 Jun 2011 16:10:08 GMT > Server: Apache/2.2.3 (Red Hat) > Set-Cookie: RT_SID_gsiticket.80=badf8277bff46da285a9a4d9b7418d92; path=/ > ... > /LOG > > The problem is that this RT_SID already exists for another user, which > is why this happens. > If I fire up firebug in firefox and set this, I can be basically anyone > who is actively > logged in. > > Ideas? > > On Tue, 2011-06-21 at 11:23 -0400, Joshua Knarr wrote: > > OK I know the wiki isn't official - what's the official source for the > mailing list > archives? > > On Tue, 2011-06-21 at 11:03 -0400, Kevin Falcone wrote: > > On Tue, Jun 21, 2011 at 10:33:54AM -0400, Joshua Knarr wrote: > > We have a very infrequent problem with RT 3.8.10 where users can > sometimes get another users > > session. I have not been able to reproduce this for my user account. > Out of maybe 300 people > > who look at RT every day, 2 of them have this problem. > > > > Anyone seen this before? > > If you search the mailing list archives, this always seems to be a > proxy or mod_cache misbehaving > > -kevin > -------- > 2011 Training: [2]http://bestpractical.com/services/training.html > > -------- > 2011 Training: [3]http://bestpractical.com/services/training.html > > +-----------------------------------------------+ > |plain text document attachment (ATT1781072.txt)| > +-----------------------------------------------+ > > -------- > 2011 Training: [4]http://bestpractical.com/services/training.html > > -- > Joshua Knarr > Systems Engineer > GSI Commerce, Inc. [5]http://www.gsicommerce.com > E-Mail: [6]kna...@gsicommerce.com > Office: 610-491-7110 > Mobile: 484-636-7371 > > The information contained in this electronic mail transmission is intended > only for the use of > the individual or entity named in this transmission. If you are not the > intended recipient of > this transmission, you are hereby notified that any disclosure, copying or > distribution of the > contents of this transmission is strictly prohibited and that you should > delete the contents > of this transmission from your system immediately. Any comments or > statements contained in > this transmission do not necessarily reflect the views or position of GSI > Commerce, Inc. or > its subsidiaries and/or affiliates. > > References > > Visible links > 1. > http://www.gossamer-threads.com/lists/engine?do=post_view_flat;post=89463;page=1;mh=-1;list=rt;sb=post_latest_reply;so=ASC > 2. http://bestpractical.com/services/training.html > 3. http://bestpractical.com/services/training.html > 4. http://bestpractical.com/services/training.html > 5. http://www.gsicommerce.com/ > 6. mailto:hell...@gsicommerce.com > > -------- > 2011 Training: http://bestpractical.com/services/training.html
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