I'm having trouble with a configuration of RT, because I have in my instalation the wyswyg editor but in the outgoing email all the html format is stripped. If I try to reply a mail and in that reply I put a simple green and bold text the output of the mail is just the text and all the html format is gone Where is that configuration? How can I tell if it's a RT configuration problem or a mail server "feature"? Thanks in advance
Joy Dragon unki no ryoushi -------- 2011 Training: http://bestpractical.com/services/training.html
