i found it, it was Set($OnlySearchActiveTicketsInSimpleSearch, 0); greetings gregor
----- Original Message ----- > From: "Kevin Falcone" <[email protected]> > To: [email protected] > Sent: Thursday, 7 July, 2011 9:57:23 PM > Subject: Re: [rt-users] rt4: edit search to display resolved tickets > > On Thu, Jul 07, 2011 at 09:46:49PM +0200, Gregor Binder wrote: > > thanks for the hint but these don't change the default behavior for > > the searchfield thats in the upper right corner. to search for > > "someticket resolved" are also no solution because we need to > > search > > always for tickets in the whole lifecycle. > > As I mentioned in #rt - there's a config option for that in RT4 > > -kevin > > > > > ----- Original Message ----- > > > From: "Michael Steen" <[email protected]> > > > To: "Gregor Binder" <[email protected]> > > > Sent: Thursday, 7 July, 2011 7:19:36 PM > > > Subject: Re: [rt-users] rt4: edit search to display resolved > > > tickets > > > > > > You probably want to look at how to save a search, then how to > > > edit > > > your RT At A Glance screen on the wiki > > > > > > http://requesttracker.wikia.com/wiki/ManualSearchTickets > > > > > > > > > On Wed, Jul 6, 2011 at 4:11 PM, Gregor Binder < > > > [email protected] > > > > wrote: > > > > > > > > > hi, > > > > > > how can i edit the search in the upper right to display all > > > tickets > > > also resolved? > > > -------- > 2011 Training: http://bestpractical.com/services/training.html -------- 2011 Training: http://bestpractical.com/services/training.html
