Hi
>From the last few days, I am struggling hard to deploy RT on Fedora 15 box as
>I am still a beginner in linux environment. At last, I could install all the
>pre-requisites for RT and made sure to resolve all dependencies. However, I am
>unable to intiliaze the database after the install.
It is failing at
RT::Handle::InsertInitialData('RT::Handle=HASH(0xab35f98)') called at
sbin/rt-setup-database line 261
main::action_coredata('action', 'init', 'skip-create', 1, 'dba',
'root') called at sbin/rt-setup-database line 197 (/usr/share/perl5/Carp.pm:65)
Couldn't finish 'coredata' step.
ERROR: System error. Right not granted.
I thought may be this is a user permission issue and hence, I created a user
(rt_user) already in mysql and granted all rights to rt database. I used make
dropdb option and started the install process again from scratch. But it is
still failing.
I searched all the KB articles and blogs available in Wiki and others but could
not find a valuable piece. I request you to shed some light in this regard or
let me know whom to reach for help.
Thanks
Raghu
This message and any attachments thereto contain information that may be
privileged, confidential or otherwise protected from disclosure and is the
property of SumTotal Systems, Inc. It is intended only for the person to whom
it is addressed. If you are not the intended recipient, you are not authorized
to read, print, retain, copy, disseminate, distribute, or use this message, any
attachments thereto or any part thereof. If you receive this message in error,
please notify me at
[email protected]<mailto:[email protected]> and
delete all copies of this message and attachments. SumTotal Systems, Inc. has
implemented anti-virus software on its computers and servers, however, it is
the recipient's own responsibility to ensure that all attachments are scanned
for viruses prior to usage.
--------
2011 Training: http://bestpractical.com/services/training.html
