On Mon, Jul 18, 2011 at 08:14:37PM +0200, Martin Tischmann wrote: > Hi, > i´m having some trouble creating a new user on RT4.0.1. > The webinterface says : Couldn´t load user'' > > Log File says: > Jul 18 19:26:03 server_xyz RT: WebRT: Couldn't load user '' > (/opt/rt4/share/html/Elements/Error:82) > > I googled but didn´t found anything.
This has actually been answered on the mailing list several times in the last month. > rt_server and queues seem to run fine. > any help is greatly appreciated. Go to Configuration -> Users -> Select and search for the user using the Go button. They almost certainly already exist in RT and there is a bug preventing the proper error message from being shown (fixed in trunk). -kevin
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