On 07/21/2011 08:30 AM, Ryan Frantz wrote: > Alternatively, on the at-a-glance page, you could edit the '10 highest > priority tickets I own' section to include the 'UpdateStatus' column. That > will show a status of "New" when a new comment/reply came in that isn't from > you.
Yep, I always forget about that one since I turn off in my preferences the unread messages notification at the top of tickets. If you use that feature, however, the UpdateStatus column is great. Thomas -------- 2011 Training: http://bestpractical.com/services/training.html
