On Wed, Aug 03, 2011 at 05:02:45PM -0400, Joy Dragon wrote: > I'm trying to implement Articles in my installation of RT4 > I've already set up the name, summary and also set up a Custom Field > for that Class. > But when I include that article in my reply to the ticket it comes > with a weird format > I just want to set up a normal stock answers database, but the normal > display comes like: > > #Article Number: Article Title > ----------------------------------------- > Article Summary > CF Name: > ----------------------------------------- > CF Description > > How can I change this so I can simply get the content of the > Article... or actually just the content of the custom fields attached > to that Article? > > Thanks in advance
If you visit the Class modify page, you'll find some checkboxes to control that behavior -kevin
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