Best Practical Solutions provides unparalleled instruction in how to get the
most out of RT.
2011 will bring two-day training sessions to six cities across the world. As we
like to keep class sizes relatively intimate, register soon or we may not be
able to guarantee you a seat.
These sessions will be offered in:
• Chicago, IL, USA — September 26 & 27, 2011
• San Francisco, CA, USA — October 18 & 19, 2011
• Washington DC, USA — October 31 & November 1, 2011
• Melbourne VIC, Australia — November 28 & 29, 2011
• Barcelona, Spain — November 28 & 29, 2011
• Boston (Cambridge), MA, USA - TBD
If you can't make it to these cities, please drop us a line to request a public
training for your area in 2012.
This training will introduce you to the new features in RT 4 as part of a
comprehensive overview of RT. Whether you're an old hand at RT or a recent
convert, you'll have a good understanding of all of RT's features and
functionality by the end of the session.
The first day starts off with a tour of RT's web interface and continues with a
detailed exploration and explanation of RT's functionality, workflows and
configurability. We'll touch on basic administration, but concentrate largely
on helping you and your team get the most out of your RT instance.
The second day of training picks up with RT administration and dives into what
you need to safely customize and extend RT. We'll cover point-and-click
configuration, upgrading and installing RT, development best practices, RT's
API, building an extension, and database tuning.
It goes without saying that you'll get the most out of training if you attend
both days of the course, but we've designed the material so that you can step
out after the first day with a dramatically improved understanding of how to
use RT or show up on the second day and get quickly up to speed on how to make
RT do your bidding.
Pricing and Payment
The cost of the class includes training materials, a continental breakfast and
an afternoon snack. Please note that lunch will not be provided.
Single Day - USD 995
Both Days - USD 1495 (25% savings)
Please contact us at [email protected] for discounted pricing if you
are from an academic institution or if you'd like to send more than 3 people.
If you'd like to pay with Visa, MasterCard or Discover, please visit Best
Practical's online store at https://shop.bestpractical.com. Unfortunately we
are unable to accept American Express or PayPal.
If you'd prefer to pay with a purchase order, please email us at
[email protected].
Be sure to include:
* Which location you want to attend
* If you want to attend both days or a single day
* Full names and email addresses of attendees
_______________________________________________
RT-Announce mailing list
[email protected]
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-announce
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2011 Training: http://bestpractical.com/services/training.html
