Probably self-caused, but now I'm stuck. I need to install both versions 3.8 and 4.0 on our test server. We have a running 3.8 installation (on another server) and we want to migrate it. For now we want to try various changes on the 3.8 tree; once that's stable we will migrate to 4.0.
So.... I installed request-tracker3.8 from Squeeze and request-tracker4 from squeeze-backports. I changed the databases from sqlite to mysql and created new databases rt3db and rt4db. So far so good. I changed RTSiteConfig.pm and apache2-fcgid.conf to show the correct paths; rt3 is installed at http://tracker/rt3 and rt4 at http://tracker/rt4. I can bring up the login screens for each installation. No errors in apache log files. However: for the rt3 install, as soon as I log in, I get dumped back at document root. Seems like I messed up a path somewhere but I've checked and rechecked and everything seems to be OK. Where else can I set the root install of RT? For the rt4 install, I cannot log in at all. No login works. How do I manually add (or verify) an admin user? I don't mind blowing away databases or the entire installation. This is a test server with nothing installed at all right now. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
