On Mon, Aug 15, 2011 at 11:29:06AM -0400, Mike DeVries wrote: > I want to modify the columns displayed under the "highest priority > tickets I own" for all users at one time. > > I see under the Global Attributes section of the > ...Admin/Tools/Configuration.html page the format of the "Search - > My Tickets" predefined search. But I don't find where this can be > modified in the RT_Config.pm file. It seems to be defined in the > initialdata file but modifying it there doesn't seem to generate the > change on the RT homepage.
Click on edit in the upper right corner of the portlet, click on "Edit" the predefined search "Highest priority tickets I own" edit the format, save the search. -kevin
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-------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
